Chapter on Professionalism, from Professional Cooking by Wayne Gisslen.

STANDARDS OF
PROFESSIONALISM

What does it take to be a good food service worker?
The emphasis of a food service education is on learning a set of skills.But in many
ways, attitudes are more important than skills because a good attitude will help you
not only learn skills but also persevere and overcome the many difficulties you will face. The successful food service worker follows an unwritten code of behavior and set of attitudes we call professionalism.Let’s look at some of the qualities a professional
must have.

POSITIVE ATTITUDE TOWARD THE JOB
In order to be a good professional cook,you have to like cooking and want to do it well. Being serious about your work doesn’t mean you can’t enjoy it. But the enjoyment comes from the satisfaction of doing your job well and making everything run smoothly.
Every experienced chef knows the stimulation of the rush. When it’s the busiest time of the evening,the orders are coming in so fast you can hardly keep track of them, and every split second counts—then, when everyone digs in and works together and everything clicks, there’s real excitement in the air. But this excitement comes only when you work for it.
A cook with a positive attitude works quickly, efficiently, neatly, and safely. Professionals have pride in their work and want to make sure it is something to be proud of. Pride in your work and in your profession is important, but humility is important too, especially when you are starting out. Sometimes new culinary school graduates arrive on the job thinking they know everything. Remember that learning to cook and learning to manage a kitchen is a lifelong process and that you are not yet qualified to be executive chef.
The importance of a professional attitude begins even before you start your first job. The standard advice for a successful job interview applies to cooks as well as to office professionals: Dress and behave not for the group you belong to but for the group you want to join. Arrive neat,clean,appropriately dressed,and on time.Get noticed for the right reasons. Carry this attitude through every day on the job.

STAYING POWER
Food service requires physical and mental stamina, good health, and a willingness to work hard. It is hard work. The pressure can be intense and the hours long and grueling.
You may be working evenings and weekends when everyone else is playing. And the work can be monotonous. You might think it’s drudgery to hand-shape two or three dozen dinner rolls for your baking class,but wait until you get that great job in the big hotel and are told to make 3,000 canapés for a party.
Overcoming these difficulties requires a sense of responsibility and a dedication to your profession, to your coworkers, and to your customers or clients. Dedication also means staying with a job and not hopping from kitchen to kitchen every few months. Sticking with a job at least a year or two shows prospective employers you are serious about your work and can be relied on.

ABILITY TO WORK WITH PEOPLE
Few of you will work in an establishment so small that you are the only person on the staff. Food service work is teamwork,and it’s essential to be able to work well on a team and to cooperate with your fellow workers. You can’t afford to let ego problems, petty jealousy, departmental rivalries, or feelings about other people get in the way of doing the job well. In the old days,many chefs were famous for their temper tantrums.
Fortunately,self-control is more valued today.